About Us

Any order placed and paid before 14h00 will be shipped from our premises the same day for delivery the next working day (excluding weekends & public holidays). Shipping to Main Centres (Areas include: Johannesburg, Durban, Bloemfontein, East London, George, Kimberly, Port Elizabeth). •Any order placed and paid before 10h00 will be shipped from our premises the same day for delivery within 1 to 2 days** (excluding weekends & public holidays). •**Once an order is placed & paid, we package & hand it over to our courier company as quickly as possible. Although we aim for overnight delivery, we cannot guarantee it. •Orders placed after 10h00 on a Friday For Courier will only be shipped out on Monday. NB Any order not paid for within 24 hours will be cancelled. Courier Service in South Africa We make use of the Courier Guy for door to door delivery. If you need to track a parcel, please track on http://www.thecourierguy.co.za/ Delivery rates: Somerset West, Strand and Gordons Bay – Free delivery for orders exceeding R500. Cape Town & Surrounding areas have a flat shipping fee of R99 for a parcel up to 2 kg. National Shipping Areas around South Africa (Main Centres only) have a flat shipping fee of R99 for a parcel up to 2 kg for a 2 to 3 day delivery. Areas not included above, fall under regional areas. These areas have a flat fee of R300 for a parcel under 2 kg. If you are situated in a remote area, a township or farm area, please contact us for a shipping rate as it will have special trip rates. It is important to select the correct shipping fee on checkout. Failure to do so may result in your parcel being delayed. If you are unsure about your rate selection, please contact us before you place your order to avoid any delays. Free Delivery If your order exceeds R1000 you qualify for free delivery, excluding remote areas. If the weight of a parcel is too great to be shipped via the overnight option we reserve the right to choose a more economical shipping method (Either Air freight or Road Freight). Hereby we can continue the sustainability of this special offer. EXCEPTION TO FREE DELIVERY: During PROMO periods such as Specials or Markdown sales, we do not offer any Free Delivery option unfortunately as our pricing will be bent backwards to bring you the savings you deserve 😊 Somerset West, Strand and Gordons Bay will have free delivery of orders exceeding R500 during PROMO periods 😊 Disclaimer on deliveries We know how important vape mail is to our customers. That excited feeling of getting something new combined with the constant tracking, so you can be there (wide eyed and bushy tailed) when the delivery guy arrives is something we are well aware off. Unfortunately, there are times when the courier has delays which are out of our control, we cannot be held responsible for this, but we will make every effort to get the issue sorted out and have your parcel delivered in the quickest time possible.